Ask your doctor or nurse what to expect regarding pain and pain management.
Discuss pain relief options with your doctors and nurses.
Work with your doctor and nurse to develop a pain management plan.
Ask for pain relief when pain first begins.
Help your doctor and nurse assess your pain.
Tell your doctor or nurse if your pain is not relieved.
Tell your doctor or nurse about any worries you have about taking pain medication.
To help determine pain levels and measure changes, a caregiver may ask you to choose a face from a chart.
Patient Rights and Responsibilities
As a natural outgrowth of our organizational values and mission, the Board of Directors, medical staff and employees of Pioneers Medical Center jointly affirm and recognize the following rights and responsibilities of patients:
In recognition of their human dignity, all patients have a right to courteous treatment and impartial access to quality medical care.
All patients have the right to be informed of alternative treatments and to choose among the alternatives, including the right to refuse treatment to the extent permitted by law and to be informed of the medical consequences of their actions.
All patients are responsible for their own actions if they refuse treatment or do not follow the doctor’s recommendations.
All patients have the right to every consideration of privacy concerning their medical care program. Patients are responsible for being considerate of the privacy of other patients. Telephones, televisions, radios and lights should be used in a manner agreeable to others.
All patients are assured confidential treatment of their medical record by state and federal law. These statutes and regulations control the release of information contained in your medical record.
All patients have the right to continuity of care, transfer and consultation with other medical specialties.
All patients have the right to examine and receive an explanation of their bill, regardless of the source of payment. Patients have the responsibility to provide information necessary for claim processing and to be prompt in payment of their bills. Patients have the right to understand surprise billing. (Surprise Billing Spanish)
All patients have the right to know the rules and regulations that apply to patient care and conduct, and they are responsible for following those rules and regulations.
All patients have a right to receive an explanation of their treatment program and to ask for further clarification if the course of treatment is not understood. Patients have the responsibility to cooperate in their treatment program.