The physician who admits you is responsible for directing your care while you are in the hospital. Your physician, as the coordinator for your treatment program, should be consulted if you have questions about your illness and plan of care.
A professional team of registered nurses, licensed practical nurses and nurse assistants provides 24-hour nursing care. The Chief Nursing Officer for the hospital is responsible for directing and coordinating nursing care. Please feel free to contact your nurse if you have questions or concerns.
We believe that total patient care demands attention to the spiritual, as well as the physical and emotional, needs of each patient. The Chapel is available for your use 24 hours a day. It is located on the main floor in the hallway between the hospital and the Walbridge Memorial Wing. Please ask your nurse if you need directions. If you would like to speak with a chaplain or pastor, a member from the nursing staff can contact them for you. Your church or spiritual leader is always welcome to visit you while you are here.
A Social Service Coordinator is available as needed and is trained to help patients and family members deal with financial, social and emotional problems that relate to illnesses or hospitalization.
A member of the house-keeping staff cleans your room daily. If there is a housekeeping problem in your room, tell your nurse, and it will be taken care of as soon as possible.
During your stay, many other health care professionals – including staff from the laboratory, radiology, cardiopulmonary and physical and occupational therapy departments – may be involved in your care. In addition, the Pioneers family includes many behind-the-scenes team members, such as accountants, maintenance staff, administration professionals, food service personnel, who support frontline caregivers.
Volunteers contribute many hours of service and financial assistance to Pioneers Medical Center, which is a not-for-profit facility. The services and assistance our volunteers deliver may vary, but they play an integral part in supporting the hospital and the care we provide.